Care Advisor - Join Unicharm in Pontianak & Build a Rewarding Career in Consumer Products!
Are you passionate about providing exceptional customer care and driving business growth in the fast-moving consumer goods (FMCG) industry? PT Unicharm Indonesia, a global leader in hygiene and health products, is now seeking a Care Advisor in Pontianak to join our dynamic team. As a Care Advisor, you'll be the face of our brand, ensuring our customers receive top-notch service and support. With a competitive salary of Rp 3.500.000 - Rp 5.000.000 per bulan, this is your chance to build a rewarding career in the heart of Pontianak.
At PT Unicharm Indonesia, we're committed to delivering premium hygiene solutions to consumers worldwide. Our Pontianak office is a vibrant hub of innovation and collaboration, where you'll have the opportunity to grow both personally and professionally. In this role, you'll be responsible for providing excellent customer service, resolving inquiries, and driving sales through effective communication and relationship building.
📋 Tanggung Jawab Pekerjaan
- Provide exceptional customer service and support to our valued customers.
- Resolve customer inquiries and complaints promptly and professionally.
- Drive sales by promoting our products and services effectively.
- Build and maintain strong relationships with customers to ensure their satisfaction and loyalty.
- Assist in the organization and execution of sales promotions and events.
- Monitor and report on customer feedback and satisfaction levels.
- Stay up-to-date with industry trends and best practices in customer care.
- Contribute to the overall success of the sales team and the company.
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 2 years of experience in customer service, sales, or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Proficiency in using CRM software such as Salesforce or HubSpot.
- Ability to work well under pressure and meet tight deadlines.
- Familiarity with the FMCG industry is a plus.
- Ability to travel as required by the business.
🛠️ Keahlian
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